Our services
Whatever the tech trouble, we can help.
Every service comes with the same promise: patience, plain English, and a real person who treats you with respect. Standard rate is $125/hour with a $10/hour veteran discount.
In-Home Appointments
$125/hour
We come to your door, anywhere in our service area. Installation, consulting, education, and troubleshooting — computers, phones, tablets, TVs, Wi-Fi, printers, smart devices, and more. We fix it, then we explain it.
Remote Computer Assistance
$125/hour
Help without the wait. With your permission, we securely connect to your computer and fix the problem while you watch — and you can ask questions the whole time.
Computer Hack & Scam Cleanup
$499 flat
Clicked a scary pop-up? Gave someone remote access? Don't be embarrassed — it happens to smart people every day. We do an in-depth assessment, remove what shouldn't be there, secure your accounts, and show you how to stay safe.
Technology Education Classes
from $135/hour
One-on-one or group lessons in plain English: using your phone or tablet, email, video calls with the grandkids, spotting scams before they get you, and anything else you want to finally feel confident doing.
Technology Recycling & Disposal
free quote
Old computers, TVs, and gadgets piling up? We load, haul, and responsibly recycle or dispose of your old technology — and make sure any personal data goes with it safely.
Free educational tool
Porchswing Lingo
Our free flashcard-and-quiz app teaches modern slang, tech terms, texting shorthand, and social-media lingo in plain English — so you're never lost in a conversation with the grandkids. New words added regularly, no sign-up needed.
Buying multiple hours? Our packages save you up to $125.
Four ways we show up for you
Assistance
Device support, connectivity, security, and moving your data safely.
Education
Training on your devices, staying in touch with family, scam prevention, and our free Porchswing Lingo app.
Installation
Setup done right — TVs, phones, computers, printers, and home networks.
Consulting
Honest advice on what to buy (and what not to), security, and simplifying.
Not sure which service you need?
That's completely fine — just tell us what's going on and we'll figure it out together.